cbaji Responsible Gaming
cbaji believes entertainment is meaningful only when it stays within control. On this page you will find ways to set limits, warning signs to watch for, and guidance on getting support.
Responsible Gaming — What It Is and Why It Matters
Online casino and sports betting is a popular form of entertainment for many people. But like any entertainment, it stays healthy only when there is a clear limit behind it. cbaji's Terms and Conditions clearly state that the platform is built for entertainment, not as a source of income.
Responsible gaming means playing within a pre-set budget, keeping track of time, and not chasing losses. It is not a sign of weakness — it is a sign of sound decision-making.
cbaji is committed to maintaining a transparent environment. Your account information and transaction history are kept secure in line with our Privacy Policy, so you can safely review your own gaming habits.
See below for the principles cbaji follows:
- Users under 21 are prevented through account verification
- Players can set their own deposit and betting limits
- Self-exclusion requests can be made via 24/7 live chat
- The support team reaches out if suspicious behaviour is detected
- Account cooling-off periods can be activated
- Terms and conditions are clearly stated on all promotional offers
Ask yourself a few questions
If your answer to any of the questions below is "yes", consider setting a limit or taking a break:
Self-Limit Tools
cbaji gives players several tools to manage their own gaming experience. These tools are entirely optional and can be activated at any time.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. This limit takes effect immediately after being set; requests to increase it require a waiting period of a few days.
Session Time Limit
Decide in advance how long you will play in each session. Once the set time is up, the system will notify you and give you the option to stop.
Account Break
If you want to take a break for a while, you can temporarily close your account for anywhere from 24 hours to 6 weeks. During this time, neither login nor deposit is possible.
Self-Exclusion
If you need a long-term break, self-exclude — from 3 months to permanently. This request can be made via live chat and is difficult to reverse once it takes effect.
Transaction History
All your deposits, withdrawals, and bets are visible from your account. Reviewing them will help you understand how much time and money you are spending.
Direct Support
For any limit or break request, speak to the cbaji support team via 24/7 live chat. Support is available in both Bengali and English.
Sample deposit limit form
This is a visual sample. To set an actual limit, log in to your account or contact live chat.
Warning Signs of Problem Gaming
If you notice any of the signs below in yourself, it is important to take a break or seek help. These are not things to be ashamed of — they are signs of self-awareness.
Spending beyond your budget
Continuing to play after your monthly budget is gone — using bill money, savings, or borrowed funds — is a clear warning sign.
Stress and anxiety
Feeling frustrated, angry, or restless after a loss and returning to play to shake off that feeling leads to harmful habits.
Losing track of time
Playing for hours without realising where the time went, and failing to give attention to family and work, is a cause for concern.
Ways to Get Support
Being able to identify the problem is itself a big step. Support is available through any of the following.
cbaji Live Chat
The cbaji support team is available 24 hours a day, 7 days a week via live chat. You can raise concerns about self-exclusion, account breaks, or anything else in Bengali — no judgement is made when providing support.
Email Support
If you are not comfortable speaking on live chat, you can also request support by email. The cbaji support email address can be found on the FAQ page and in the contact section of your account.
Family and Close Ones
Talking to a trusted family member or friend is often the most effective first step. They can understand the situation from an outside perspective and offer support.
Seek Professional Advice
Gambling addiction is a mental health issue, not a lack of willpower. Getting advice from a mental health specialist or counsellor in Bangladesh is now much easier than before. Contact the psychiatry department of a hospital in your area or a local counselling centre. Professional advice is given in a completely confidential and non-judgmental setting.
You will find more detailed information on responsible gaming on cbaji's FAQ page, where the steps for setting limits are explained in plain language.